Quick answers for tracking, backups, purchases, and the things that should just work.
Add an expense
Tap Quick Add on a tracker to record its default quantity and price. Open a tracker when you need a different quantity, price, date, or note.
Create a backup
Go to Settings → Import / Export → Export. CostMe creates a JSON file with your trackers, entries, and settings. Save it somewhere you control.
Restore a backup
Go to Settings → Import / Export → Import and choose a CostMe JSON backup. Import replaces the current data on that installation, so review the confirmation first.
Unlimited trackers
All features are free with up to 5 active trackers. Unlimited trackers is a one-time in-app purchase; it is not a recurring subscription.
Restore a purchase
Open Settings or the Unlimited trackers screen and choose Restore purchases while signed in to the same Apple or Google account used for the purchase.
Request a refund
Apple and Google control payments and refunds. Request a refund through the store where you purchased CostMe; we cannot directly issue store refunds.
Archived trackers
Archiving keeps a tracker and its history but removes it from your active list. You can restore it later. Archived trackers do not count toward the active-tracker limit.
Troubleshooting
Update CostMe and your phone, close and reopen the app, and check the store connection for purchase issues. Include your app version and device model when contacting us.
Restore a backup
Go to Settings → Import / Export → Import and choose a CostMe JSON backup. Import replaces the current data on that installation, so review the confirmation first.
Still need help?
Email us with a short description, your phone model, operating-system version, and CostMe version. Please do not include sensitive financial information.
